- Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Their java collector is lightweight and can handle a good deal of throughput, I myself have between 100-150 nodes on my larger collectors with 1-minute collection on most datapoints. Monitoring is an essential tool that can unlock new pathways to growth. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. It's been a great win. So much money was spent trying to make it work that the higher cost of LogicMonitor was cheap in comparison, assuming we only put a little time in per month (which has been the case). We will update once we have further information on the full scope of impact. . Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. Pros: It also made sense to get something that was cloud based so that if we have our own infrastructure problems it won't necessarily knock out the monitoring that's alerting us on those issues. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. Starting at 25 devices; For small teams and SMBs. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. Notifications didn't work how we needed, probes randomly died, checks didn't work, templates didn't work. LogicMonitor. I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. A very small price to pay for the ease of use and administration for the platform. Pros: It leverages automation and built-in intelligence to monitor today's complex and distributed infrastructures. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. Comments: That isn't to say that Solarwinds isn't a good product! It's hands down the nicest evolution of a product over a short span I have seen. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. In the end, there were a couple factors that lead us to LM and kept us there. Infrastructure-as-a-Service Solutions Software. Contact the company directly for pricing detailes. Join us in shaping the information revolution. We've been a customer for over a year and have had nothing but a positive experience. LM satisfied all three. Insight into production environments and middleware. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. They have become an embedded resource and so long as they keep performing at this level they will remain there. Read More. The mobile app is just ok. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. "The licensing side of things with LogicMonitor, is quite simple. It gives us some advance notice to spot a trend from other departments before it lands on our laps. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. Needless to say, this saves us a ton of time! In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. We’re online. and by the way your support is great! If they don't recognize something, it is a fairly simple process to request that they add it to their software. Not many, but the response time for requesting new device/vendor recognition could improve. When renewals come up, there is no debate that we will keep them. They have listened to their customers and continue to act on our needs. Automate issue resolution with ServiceNow CMDB integration for more efficient workflows and a single source of truth. Interested in LogicMonitor? Cons: As it stands, our entire department has the application loaded and peek at it throughout our off hours, acknowledging alerts that we may not have seen yet because of the way our escalation rules have been written. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. I have been happy with the scale at which we are able to adopt the systems. Implementing the tool right as really increased our team's visibility to our overall health and performance. As a whole, the product is barely recognizable as it was when we came on board, yet every bit as functional with certain elements such as bulk alert tuning and multi-instance management providing even more. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. Our investment in LogicMonitor paid for itself within 6 months. They have listened to their customers and continue to act on our needs. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. LogicMonitor 3373. It gives us some advance notice to spot a trend from other departments before it lands on our laps. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. Pagerduty integration. Have questions? I'm confident that you will come away impressed and they will immediately become one of your top choices to implement! They have been in a positive development cycle over the past 18 months as they rolled out a new UI for not only for their App but their support site as well. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. When we first came on board, they were reasonably new, and the turnaround time on custom datasources was minimal. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). LogicMonitor provides a single web console that is ready to automatically discover most switches, routers, firewalls, load balancers, servers, applications, databases, VoIP systems and storages. Their drive to improve the product! For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. ... damage to the brand and lowered stock price. Push notifications would be nice too! Every LogicMonitor package includes an unparalleled suite of robust features for analysis, reporting, and proactive operations management. The ITRS product suite enables IT teams to analyse the huge volumes of data across an enterprises physical, virtual & cloud IT estate. Discover how Traverse Monitoring can help you. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. We seamlessly monitor infrastructures, empowering companies to focus less on problem solving and more on evolution. When we came upon LogicMonitor, it was clear that this was a different product and company. In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. We spend a lot of time in the host view and being able to see a host highlighted yellow, orange, or red would be helpful to faster decision making. 12 in-depth reviews by real users verified by Gartner in the last 12 months. Our benefits package ties into our positive culture- our company cares about the things that make us happy and healthy. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. In the end, there were a couple factors that lead us to LM and kept us there. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. Cons It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. This mind-blowing growth demonstrates how important its product is. When we approached our monitoring project, we evaluated a number of different solutions. and by the way your support is great! Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. Built-to-order integrations and solutions, On-site or remote sessions for your learning priorities. We previously used OpManager and had considered SolarWinds (I used it in a previous enterprise and was very happy with it). I began using LogicMonitor around 2 years ago. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. Their drive to improve the product! Choose business software with confidence. It is good for quickly acknowledging alerts, but not much else. In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. It's confusing to go to that tab to see alerts for hosts that are in SDT and don't actually need immediate response, those and Ack'd errors could almost be their own tab. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. Comments: Our target audience consists of Managed Service Providers, DevOps teams managing critical and intricate infrastructure, and SaaS/e-Commerce companies wanting to achieve optimal performance and uptime. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. Comments: Cons: Deep support for Microsoft Azure. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. It's easy to be confident that all our alerts across the board are consistent unless set otherwise manually. There are a lot of other factors that I could go into, but I'd rather not write a novel. Core Package Hybrid Infrastructure Performance Monitoring. That isn't to say that Solarwinds isn't a good product! Our core Hybrid Infrastructure package includes a full spectrum of cloud + on-premise monitoring capabilities, plus access to the LM Exchange with more than 2,000+ preconfigured integrations. Nov 29, 2020. It was one of the best "outsourcing" decisions we have made. LogicMonitor … Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. less on problem solving and more on evolution. Thanks for a great service and continued product development! There are some nice features that help you see the various alerts whether it's the alerts tab counters (that show on the main page) or the way hosts highlight when they have alerts associated. VEEV. I began using LogicMonitor around 2 years ago. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive. Helps admins and DevOps teams identify and resolve issues across their IT infrastructure. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and … Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. DM for free 14 day trial. Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. Private equity strikes again with $130M LogicMonitor investment Jun 16, 2016 Ron Miller Private equity firms have certainly been … We have even begun alerting automation scripts to fire off on certain alert types. I have been happy with the scale at which we are able to adopt the systems. LogicMonitor® is the leading SaaS-based, performance monitoring platform for complex and distributed IT infrastructure. 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